Privacy Policy

Effective Date: March 1, 2026

Company: Ja-Mar Roofing & Sheet Metal
Contact: sales@jamarroofing.com | 512-441-8437

1. Overview

Ja-Mar Roofing & Sheet Metal respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, online forms, live chat, phone communications, SMS/MMS messaging, and email communications.

By using our website or communicating with us, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal & Contact Information

• Name

• Phone number

• Email address

• Property address

• Mailing address

Service Information

• Roofing project details

• Inspection notes

• Estimate requests

• Photos or documentation you provide

Communication Data

• Emails

• Call logs

• SMS/MMS communications

• Chat transcripts

Website & Technical Data

• IP address

• Browser type

• Device type

• Referring URLs

• Pages visited

• Cookies and analytics data

We only collect information necessary to provide roofing, inspection, painting, gutter, solar, and related services.

3. How We Use Your Information

We may use your information to:

• Provide roof inspections, estimates, and services

• Schedule appointments and send reminders

• Respond to inquiries and provide customer support

• Communicate project updates

• Send billing or warranty information

• Improve our website performance and customer experience

• Send marketing communications only if you opt in

• Comply with legal obligations

• Prevent fraud or misuse of our services

We do not sell your personal information.

4. Text Messaging & Mobile Information (A2P / 10DLC Disclosure)

If you provide express consent to receive SMS or MMS messages from Ja-Mar Roofing & Sheet Metal, we may send messages related to:

• Appointment confirmations and reminders

• Roof inspection updates

• Estimate and project communications

• Customer support responses

• Service notifications

• Promotional or marketing messages if separately opted in

Important disclosures:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

• Text messaging originator opt-in data and consent will not be shared with any third parties.

• We may share information with service providers such as communication platforms solely to operate our business. These providers may only use your information to provide services on our behalf.

Message frequency varies.
Message and data rates may apply.

5. Consent, Opt-Out & Help

Consent:
You will only receive SMS/MMS messages if you provide express consent through a website checkbox, keyword opt-in, written request, or direct communication.

Opt-Out:
You may opt out of SMS/MMS communications at any time by replying STOP.

Help:
Reply HELP for assistance or contact us directly at:

sales@jamarroofing.com
512-441-8437

6. Cookies & Analytics

We may use cookies and third-party analytics tools to:

• Understand website traffic

• Improve functionality

• Analyze marketing performance

• Remember user preferences

Cookies are small files stored on your device.

You can adjust cookie settings through your browser at any time. Disabling cookies may affect some website functionality.

We may use third-party tools such as Google Analytics to collect aggregated, non-personally identifiable data.

7. Information Sharing

We may share your information only in the following situations:

• With trusted vendors who help us operate our website and services such as hosting, CRM platforms, communication tools, and analytics providers

• To comply with legal obligations

• To enforce our policies

• To protect our rights, safety, or property

• In connection with a merger, acquisition, or business transfer

We do not sell, trade, or rent your personal information.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100 percent secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act including the right to:

• Request access to personal information we collect

• Request deletion of personal information subject to legal exceptions

• Request disclosure of categories of information collected

To exercise these rights, contact us at sales@jamarroofing.com.

11. Your Choices

You may request:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your personal information where legally permissible

Requests may be submitted to sales@jamarroofing.com.

12. Updates to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after updates indicates acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy, you may contact:

Ja-Mar Roofing & Sheet Metal
Email: sales@jamarroofing.com
Phone: 512-441-8437